Shipping & Delivery
At Vitaheals.com, our priority is to ensure your order reaches you as swiftly and cost-effectively as possible. We offer free shipping for all orders within the contiguous United States. Please note that this free shipping offer does not extend to orders delivered to Army Post Office (APO) or Fleet Post Office (FPO) addresses, international locations, or destinations such as Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, Palau, and other U.S. protectorates.
FREE 5-7 Days Economy Shipping
- Orders placed before 12 pm CST Monday through Friday will typically be processed and shipped within 24 hours.
- Orders placed on weekends or holidays will be processed the following business day. Our business days are Monday through Friday.
- Some orders may require additional time for processing and will be shipped within 2-3 business days.
- Free Standard Shipping customers can expect their packages to arrive within 5-8 business days from the order date, even if the shipment is not dispatched the same day.
- Orders will be shipped only after all billing and shipping details are confirmed.
Once your order has shipped, a tracking number will be sent via email and updated in your order details. Please note that all orders exceeding $500 will require a signature upon delivery.
Results Disclaimer:
Please be aware that we do not guarantee specific results from any product purchased on our site. Individual responses to products can vary due to a multitude of factors. While we strive to offer high-quality products, we encourage you to make informed choices based on your personal needs. We cannot offer refunds based on individual results.
Non-Refundable Items:
The following items are non-returnable and non-refundable under any circumstances:
- Opened items
- Special orders
- Items not listed on the website
- Expired items
- International orders
- Orders exceeding $500
Return Policy:
To return a product, please adhere to the following guidelines:
- Return Authorization: You must obtain a return authorization within 30 days of purchase. Returns will not be accepted without prior authorization.
- Condition of Items: All returned items must be unopened, undamaged, and in their original packaging.
- Shipping Address: We will provide the necessary shipping address once return authorization is granted.
- Restocking Fee: A 15% restocking fee will apply to all approved returns.
If you need to initiate a return or have any questions about our policy, please contact our customer service team for assistance.
