At VITAHeals.com, we are committed to providing high-quality products and exceptional customer service. If you need to return a product, please follow the guidelines below.
1. Return GuidelinesIf you wish to initiate a return for an eligible item, please follow these steps:
Return Window:All returns must be initiated within 30 days of purchase.
Return Authorization:
Prior to sending any items back, you must obtain a return authorization. Items returned without prior authorization will not be accepted.
Condition of Items:
Returned products must be unopened, undamaged, and in their original packaging to qualify for a refund.
Return Shipping:
Once return authorization is granted, we will provide the necessary return shipping address.
Restocking Fee:
A 20% restocking fee will be applied to all returned items.
Please note that the following items are not returnable and nor refundable:
- Opened items
- Expired items
- International orders
- Orders exceeding $500
Due to individual health and wellness needs, we cannot guarantee specific outcomes for any product purchased on our platform. The decision to use any product is at the customer's discretion. Therefore, refunds will not be issued if your desired outcome is not achieved.
Return Address warehouse HNF Depot LLC:1309 Coffeen Ave,STE 1200,Sheridan, WY 82801,USA
For assistance with initiating a return, kindly reach out to us through the designated Contact Us page.